Repair Process

What to expect from Kelowna Auto Body

Our Repair Process

No matter the weather or driving conditions, we know accidents do happen. For collision repair in British Columbia, Kelowna Auto Body & Glass is here to get you back on the road as soon as possible. Located a block away from Kelowna Chevrolet, we have access to GM parts and accessories to bring your vehicle back to pre-accident condition and maintain your factory warranty.

No matter the size of the collision, whether due to a motor vehicle accident or other occurrence, we have the expertise, tools, equipment and repair procedures to ensure the proper and safe repair for today’s increasingly complex GM vehicles.

Take a look at our collision repair process below!

  • The car is thoroughly inspected
  • A preliminary estimate of damage is prepared and sent to the customer
  • The vehicle owner authorizes us to process insurance claims and start repairs
  • We contact the insurance company and start the claims process
  • We can arrange for a rental vehicle
  • Parts are ordered if not in-stock
  • The vehicle is disassembled and inspected for hidden damage
  • We send a request to the insurance company for any necessary supplements and work with them to get it approved
  • Additional parts are ordered and delivered
  • We keep our customers updated about the repairs required, charges, insurance coverage and expected delivery date
  • Our skilled technicians carry our the necessary structural and body repairs
  • When painting is required, we first prime the car body and seal it with a chip guard and rust protection coating
  • The car is washed and chemically cleaned before paint refinishing
  • We follow a multi-step refinishing process using only the highest quality car paint, then it’s baked to factory standards
  • Our team buffs the paint finish to give it that like new shine
  • The parts and body panels are reassembled
  • Technicians then perform a wheel alignment if required and clean the vehicle
  • The parts, repair, assembly and painting are all inspected to ensure it meets our high quality standards
  • The vehicle is road tested and undergoes a final delivery inspection
  • We schedule a time with you to pick up your vehicle at a time best for you

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Quick & Easy Online Estimate Requests or call 250.868.9494